Corporate Social Responsibility
Our commitment
Our CSR strategy
Objectives
Our 2024-2026 roadmap is built around three pillars and nine ambitions, in line with the United Nations' Sustainable Development Goals (SDGs).
CSR Governance
Strengthening our commitment to Corporate Social Responsibility through dedicated governance and organization.
Dialogue with stakeholders
Our CSR ambition is based on constructive dialogue with its stakeholders.
Our CSR approach built around key programs
Our people
Quadient firmly believes that its employees are the key to success. The Company cares about the well-being of its employees and is committed to improving working conditions, enhancing their professional skills, promoting diversity and an inclusive culture, and ensuring health & safety at work for all.
Excellence and integrity
The Quadient Ethics and Compliance Program seeks to ensure that we are a trustworthy business partner. This means that the company's business practices comply to applicable laws, regulations and ethical business principles, while contributing to a culture of excellence and integrity.
Environment
For several years, Quadient has been committed to protecting and preserving the environment. We are committed to take actions to combat climate change and support the global transition to a low carbon economy. We are also fostering circular economy principles in our operations and solutions to lower the Company's environmental footprint.
Customer experience
Quadient is part of a sector that is facing many challenges such as a decline of the mail market, digitalization, and management of the last-mile parcel delivery as e-commerce surges. In light of these trends, the Company is committed to building the best customer experience by offering reliable and secure solutions and creating value for customers with sustainable and innovative solutions.
Philanthropy
As a responsible and social player, Quadient gives great importance to the proximity of its teams with NGOs in local communities where the Company is present.
For many years, Quadient employees are thus encouraged to implement and take part in charity activities in line with its EPIC values, in all the countries where the Company operates.
Our 2023 achievements
91.8%
of staff had completed at least one training course
31.8%
of women among managers
95%
of employees engaged in compliance and business ethics training program
20.6%
reduction in GHG emissions compared to 2018 (Scopes 1, 2 and 3)
63%
of hardware products placed on the market incorporate re-used parts and modules
21%
of revenue come from products made of re-used parts and modules
94%
of overall customer satisfaction
100+
Number of charities supported
Our ESG rating performance
Note AA
obtained in 2023 for 9 consecutive years
B grade
obtained in 2023 for last 6 consecutive years
Gold status
Among the top 5% of companies in our industry category in 2024
52/100 overall score
obtained in July 2023, above the sector-zone average score
B- 'Prime' Status
granted in 2023. Transparency Level: Very high
ESG Risk rating: 11.9
Low Risk
